Virtual Assistant – Remote Work

Home - Virtual Assistant – Remote Work

Virtual Assistant Jobs in Satellite Ahmedabad

Position Name – Virtual Assistant – Work From home

Salary – up to 7 LPA – Depends on Exp & Interview

Total Openings – 3 Male/Female

Company info – 5 Days Working US Based Company

Location – Satellite, Ahmedabad, Gujarat

Shift time – Evening & Night Shift

Eastern Time – 6:30 pm – 3:30 am IST, Monday to Friday
Pacific Time – 9:30 pm – 6:30 am IST, Monday to Friday

Experience – Min 2+ Years Exp as Virtual Assistant or IT Support Executive or Technical Support Executive or Customer Service Executive or Operations Chat Email or International BPO KPO non voice

Qualification – IT Engineer/BE/Btech/EC/BCA/MCA/MBA/Any Graduates

Skills & Job Descriptions

  • Strong written and verbal English communication skills.
  • This is a virtual assistant position. We are looking for remote professionals from an Operations background who can provide invaluable administrative support to US-based businesses.
  • This multifaceted role involves managing operational and back-office tasks.
  • Effective communication skills are essential as you will often serve as the main point of contact, managing correspondence and addressing inquiries
  • Laptop & stable internet connection with power backup (Minimum: 8 GB RAM, Core i3/i5 or equivalent; 100 MBPS plan from Airtel/Jio preferred ISP)
  • Handle Business Operations: Drive seamless business operations by overseeing and optimizing key processes, fostering cross-functional collaboration, and implementing efficiency-enhancing initiatives to achieve organizational objectives.
  • Administrative/Executive Assistance: Manage and maintain executives’ schedules, handle emails and messages, and prepare documents, reports, and presentations.
  • Customer Service: Ensure customer service by implementing proactive support measures, addressing queries, and continuously enhancing the overall customer experience to drive loyalty and satisfaction.
  • E-commerce Assistance: Proficiently navigate and optimize online platforms, manage product listings, and streamline order fulfillment processes to enhance overall e-commerce efficiency.
  • CRM and Lead Management: Execute strategic customer relationship management (CRM) strategies, adeptly handling lead tracking, and nurturing to foster meaningful and enduring client relationships.
  • Excel and MIS Reporting: Utilize advanced Excel skills to generate insightful MIS reports, providing key stakeholders with accurate data-driven insights for informed decision-making.
  • Research: Conduct online research to gather relevant data and information and prepare summaries and reports to support decision-making.
  • Vendor Management: Manage communication, documents, and invoices; process and track orders and take care of compliance and vendor contracts.

Remote Work Customer Service Job Openings in Ahmedabad

Submit Your Resume