Service Engineer Jobs in Naroda Ahmedabad

Position Name – Service Engineer

Total Opening – 2 Male

Location – Naroda GIDC, Ahmedabad Gujarat

Qualification – B.Tech BE/ ME / Diploma/Graduates/Electrical/Mechanicals

Salary – up to 45K – Depends on Exp & Interview

Experience – Min 2+ years experience as Service Engineer or Technical Service Technician Maintenance

Skills & Job Descriptions

• Good communication skills or experiance in same field.
• Ability to diagnose and troubleshoot basic technical complaints.
• Product knowledge Air Compressors, Air Dryers , Vacuum pumps Machine Maintenance.
• Taking ownership of customer complaints reported and seeing problems through to resolution.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
• Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
• Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
• Ensure all complaints are properly logged.