Customer Relationship Manager Jobs in Ahmedabad
Position Name – Customer Relationship Manager
Location – Ahmedabad, Gujarat
Company Info – Leading Banking NBFC Finance Company
Total Openings – 8 Male/Female
Qualification – Any Graduates or MBA Finance/MBA Marketing
Salary – up to 50k – Depends on Exp & Interview
Experience – Min 2 to 4 years exp as Customer Relationship Executive or Customer Relations Manager or Banking Loan Sales Officer, Customer Relations Executive or Client Relationship Manager / CRM
Skills & Job Descriptions
- Customer service skills, Negotiation and influencing skills
- A great customer relationship manager should aim to improve organisational relationships and increase customer loyalty and satisfaction with the overall aim to drive sales.
- Create plans to address clients’ business needs of Business Loan, Machine Loan, Manufactuing Industrial Loan, New Business Start up Finance Loan, Government Subcidy, Home Loan Proporty Finance etc.
- To present financial product presentation to clients based on their requirement and suggest best product and convince client on same.
- Identifying new opportunities, managing customer relationships, and customer complaints, liaising with other departments and analysing customer data are all important steps to ensure a successful CRM.
- Through utilising customer interactions and data tracked via CRM systems, the CRM can implement strategies to retain customers and engage with new ones.
- Building and maintaining customer relationships
- Identifying new business opportunities
- Manage concerns and complaints
- Creating sales plans to generate revenue
